
Marketing
How We Restored Trust in Customer Sentiment Analysis and Added New Reporting in 2 Weeks
TheGig.Agency
The agency regained confidence that the numbers it shows clients are accurate. Analysts stopped losing time to manual checks and crashing files, and now focus on drawing insight from ready-made reports of the most common customer terms. The whole project — from bug fixes to new features — was completed in two weeks, and the agency walked away with a tool it can trust for every future client campaign.




